Privacy Policy

At Cyber Travel Agency, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our services—whether online or offline.


1. Information We Collect

We may collect the following types of personal information:

Full name, phone number, and email address

Identification documents (e.g., passport, national ID)

Visa-related documentation (e.g., CVs, certificates, photos)

Payment information (for service processing only)

Location and IP address (for site analytics)

Communications with our agents via email, WhatsApp, or social platforms


2. How We Use Your Information

Your information is used strictly for:

Processing job and visa applications

Communicating with you about your application status

Verifying your identity and documents

Providing customer support

Sending updates, offers, and service notifications

Complying with legal requirements

We do not sell or rent your personal information to any third parties.


3. Sharing Your Information

We only share your data with:

Verified recruitment partners and visa agents

Government authorities (for visa processing)

Payment processors (e.g., PesaPal)
All third parties are bound by confidentiality and data protection agreements.


4. Data Storage and Security

We implement strict technical and organizational measures to secure your data from unauthorized access, loss, or misuse. These include:

Secure document uploads

Encrypted communications

Restricted access to data by authorized staff only


5. Your Rights

You have the right to:

Access the personal information we hold about you

Request correction of inaccurate data

Request deletion of your data (subject to legal limits)

Withdraw consent to marketing at any time

To exercise these rights, email us at: info@cybertravel.agency


6. Cookies & Website Tracking

Our website uses cookies to improve user experience and analyze traffic. You can manage cookie settings in your browser at any time. See our Cookies Policy for full details.


7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”


8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@cybertravel.agency
📱 Phone/WhatsApp: +254 771 362 700 / +254 720 300 593
🌍 Website: www.cybertravel.agency

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